Support services at Christmas

Support Over Christmas


Although UCW will be closed from 20th December 2023 until the 2nd January 2024; there is support available to you during this period. 


If you are struggling and want some support, or someone to talk to, the numbers below may help: 

Student Assistance Programme: 0800 028 3799 (Open 24 hours a day, 7 days a week). Provides support with any issues including stress, anxiety, addiction & financial worries.

Samaritans: 116 123 (Open 24 hours a day, 7 days a week). Provides a supportive service for anyone who is struggling to cope and needs someone to listen without judgement or pressure.

National Suicide Prevention Helpline UK: 0800 689 5652 (Open 6pm to Midnight, 7 days a week). Offers a supportive listening service to anyone with thoughts of suicide or thoughts of self-harm.

Mindline: 0800 1381692 or 01823 276892 (Open 24 hours a day, 7 days a week). Emotional support and mental health helpline Live webchat also available every day from 8-11pm.

Sane Line: 0300 304 7000 (Open between 4:40pm and 10pm, 7 days a week). Working with anyone affected by mental illness, including families, friends, and carers. Also provides a free text-based support service called Textcare. Visit for access.

Text SHOUT to 85258 


Non-Emergency Numbers:  

NHS – 111  

Police – 101  

UCW out of hours safeguarding helpline: 01934 411464.  


If you are feeling lonely and want to connect with people in the local community, then the following information may be helpful to you: 

St Pauls Church run several events, and have an active youth group that host events for young adults. Find out more here.

This website has details of cultural events in Weston over the festive period. Find out more here. 

Holy Trinity Church are running some events over Christmas – including a Christmas curry night. Find out more here. 

Second Step have some wellbeing activities, and a wellbeing space that you can book into and access. Find out more here.

Mind runs a peer support group and has a wealth of resources on their website. Find out more here. 

There may be some volunteering opportunities to support the local community over the festive period. Find out more here.

You could pop along to The Stable to play a board game and have a coffee. Find out more here.

The North Somerset LGBT+ forum holds lots events locally. Find out more here.


To support your wellbeing over Christmas; the Welfare and Wellbeing team have come up with the following tips.

UCW 12 Days of Christmas Wellbeing

We hope that you have a chance to relax over the Christmas break.

Please look after yourselves and each other.